Thursday, April 18, 2019
Principles of Total Quality Management (TQM) Essay
Principles of meat Quality Management (TQM) - Essay ExampleBefore going into the discussion regarding three major principles of supply lumber perplexity, let us get a better understanding of what total grapheme management actually is. Total tonus management is an approach towards improving the performance and quality of products and services so that they meet the expectations of the consumers. Quality is of integral importance for a company to achieve success in a competitive market. A company evoke achieve success only if it integrates all aspects of quality in its business activities and processes. The focus of the total quality management is the customers and products of a company. Total quality management requires unvarying betterment in all departments of a company related to manufacturing of the products, such as, quality design and development, quality control, and quality assurance. There are a number of key principles related to total quality management. triad of t hose principles include customer focus, continuous improvement, and employee involvement. Let us discuss all of these in some detail. node Focus Customer focus is one of the primary principles of TQM. A company call for to focus the necessitys and demands of the customers while developing the products. Customers are the main drivers that ensure success of a company. Without customers, no company can achieve success or gain market domination in any market. Customers always select for such companies, which provide them with excellent quality and reliability in all products and services.... If a company neglects the integration of quality aspects in a single phase of a product development process, it affects the overall quality of the product resulting in development of a compromising quality product. Therefore, a company needs to deed towards continuous improvement in manufacturing and quality procedures in order to set out a high quality product in the market. Employee Involvem ent This principle of TQM requires continuous involvement and motivation of the top management of a company. Top management needs to motivate the employees towards ensuring quality in all aspects of their job responsibilities. Employees should be back up to be pro-active in identifying and addressing quality related problems (Murray). TQM is not just related to the integration of quality in the products and services of a company, rather it also includes all business functions and activities. The involvement of employees is of integral importance in ensuring the implementation of total quality management system in a company. Therefore, companies need to encourage their employees to bring improvement in their job related activities in order to ensure success of the company. Performance criterion Performance measurement means to rate performance of the employees and the business processes in order to bring improvement in the organizational effectiveness and productivity. The basic a im of performance measurement is not just to evaluate the employees performance rather it also focuses on increasing the organizational productivity by improving performance of the employees. Performance measurement or evaluation makes the managers of a company know where the company actually stands and what they need to do in
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